OutcomeMD Tracks Patient Symptoms for Health Plans, Hospitals

For 30 decades, hospitals, insurers and other healthcare companies have sought techniques to track patient results to better ascertain which professional medical strategies are most successful and which physicians need to have to present advancement or be weeded out.

Till now, that skill has largely eluded them. But now, Beverly Grove-primarily based OutcomeMD Inc. is one particular of a modest team of wellbeing tech startups aiming to supply that holy grail of health care metrics. OutcomeMD has formulated a program system that interacts with patients and tracks their signs and symptoms right before and just after they undergo professional medical techniques.

In the two a long time since formally launching the platform, OutcomeMD has been monitoring client signs or symptoms and outcomes for health and fitness insurers, hospitals, surgical treatment facilities, individual medical doctor techniques and corporations these types of as the Veterans Affairs Greater Los Angeles Well being Treatment Method.

At the center of OutcomeMD’s platform is an ongoing series of evaluation questionnaires despatched to patients via a cell phone app, tracking their signs or symptoms right before healthcare methods or therapies are executed and symptoms and restoration development for months following the treatment method. The affected individual responses to individuals questionnaires are then tabulated to existing a photograph of how nicely every patient is recovering. When affected individual recoveries are not up to par, the doctor is alerted.

“The essential to offering worth-based health care is creating outcome info,” said Justin Saliman, OutcomeMD’s chief executive. “But the most comprehensive final result facts is locked up in the patient’s brain. That details has to be tapped to quantifiably measure pre-cure situation and look at in the identical way to write-up-procedure result.”

The quick aim, Saliman said, is to increase the functionality of physicians, surgeons and other professional medical suppliers. They can indicator up via subscription options for OutcomeMD’s software device. When their clients enter powerful signs or below-typical results into the plan, the professional medical vendors are straight away alerted, giving them the likelihood to intervene to strengthen the results.

But insurers and more substantial well being provider businesses – specially hospitals – are also keenly interested in this info. They have potent economic incentives to retain tabs on doctors and surgeons with a observe history of below-ordinary outcomes that demand medical center readmissions or other expensive treatments.

CEO Justin Saliman, left, and President Hooman Fakki of OutcomeMD Inc. (Photo by Ringo Chiu)
OutcomeMD’s Chief Govt Justin Saliman, still left, with President Hooman Fakki in Beverly Grove offices.

“You are viewing far more and more healthcare payors demanding the use of individual-described results,” claimed Jason Cole, president and chief science officer for P3 Study Consulting Inc., a Torrance-centered healthcare consultancy. “Physician methods that may well perception this adjust coming are clever to get out in front of this now. For a person point, it provides them time to enhance results before the payor-consequence-reporting mandates kick in.”

This is just what Saliman intended when he started OutcomeMD 6 a long time in the past. Saliman, an orthopedic surgeon, stated he was working at a healthcare consulting company that mined details from billing documents to try to gauge individual results. He explained he promptly recognized that billing records gave a pretty spotty and incomplete photo of individual results the extra full picture was by way of investigation of client-noted signs and symptoms and development.

Saliman attained out to physicians that he realized – many from Beverly Grove-primarily based Cedars-Sinai Health care Center – to elevate $100,000 to start out generating his individual affected person-claimed outcome software that could be used as aspect of physicians’ remedy systems.


Overcoming health care provider reluctance

But a critical obstacle was doctor reluctance.
“Doctors worry that if they use affected individual-claimed outcomes, they will be punished for possessing poor results, so they are inclined to prevent applying individual-noted outcomes completely,” Saliman reported. “Rather, the goal should really be to make physicians who have terrible outcomes do every little thing in their ability to enhance results.”

To obtain this, Saliman and his rising group worked to acquire a system procedure wherever medical practitioners can contend on the basis of favorable results.
“The favorable final result must be the forex: A doctor can say, ‘If I get a fantastic affected person consequence, I can market place that end result and for that reason, I’m likely to test harder in the upcoming to get much more good outcomes,’” he reported.

That ability to market place excellent client outcomes is what drew Andy Ball to OutcomeMD’s software package application. Ball is longtime chief government of Precision Ambulatory Surgery Centre close to Cedars-Sinai in Beverly Hills. In 2017, that heart merged with 3 other Beverly Hills surgical procedures facilities to variety Beverly Hills ASC Venture Ball also turned chief govt of the merged entity. Cedars-Sinai has considering that acquired a stake in Beverly Hills ASC Venture.
Ball reported that as an independent surgical treatment heart, Precision was at a drawback compared to hospitals when it arrived to receiving medical treatment method reimbursements from wellbeing insurers.

“When we go to payors like Blue Defend or Aetna, we have to present we’re a top quality software,” Ball stated. “To do that, we will need to exhibit making use of extensive-expression knowledge that we are attaining superior results.”
Ball mentioned that by means of his affiliation with Cedars, he grew to become informed of OutcomeMD and in January 2020, grew to become a person of the first surgery middle executives to indication on.

Ball swiftly place OutcomeMD’s new individual claimed final result technique as he went to get recognition for his spinal surgery heart from the Joint Fee on Accreditation of Healthcare Businesses, or JCAHO. Up right until that place, JCAHO seldom gave accreditations for independent operation centers.

This previous November, Ball reported Precision Ambulatory Surgical treatment Heart received a “Center for Excellence” designation from JCAHO he credited the individual-documented outcomes platform from OutcomeMD with serving to to protected that designation.

“This is a great boost to health practitioner and affected person self-assurance,” Ball reported. “And I anticipate it will only assist in the next round of negotiations we have with payors.”


Negative outcomes?

But Saliman claimed traits of lousy outcomes are barely ignored. Rather, conclusions on how to deal with health professionals and surgeons with histories of bad client results are still left to that other group of OutcomeMD clients: insurers and other health and fitness care payors, as well as hospitals that can use the documents to withdraw managing physician standing for people with repeated terrible outcomes.

This is in addition to providing physicians and surgeons the chance to make improvements to particular person affected person outcomes that appear headed in the improper route.
“We prefer the negative results to be dealt with quietly, driving the scenes,” Saliman mentioned.

Searching ahead, in the quick operate, Saliman reported the firm is striving to get on as lots of digital health care documents devices as doable, either specifically or through their marketplaces (comparable to Apple Retail outlet). This could assist bolster OutcomeMD’s sector place as a lot more businesses enter the patient-noted consequence sphere.

“Right now, most of the providers that are in this room are centered much more on patient-documented outcomes for pharmaceutical firms conducting drug trials,” expert Cole explained. “But as extra wellbeing designs demand tracking of affected person outcomes, a lot more corporations will pivot to the professional facet of health practitioner methods.”

More down the highway, Saliman hopes to use all the final result details his company is amassing to commence measuring health care processes on a far more common basis.
“Our info can be aggregated to decide which professional medical techniques and therapies perform the ideal and which kinds really should be discarded,” he said.

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